3RD PARTY PROTECTION PLAN
We have recently partnered with Canadian based Comerco to provide consumer protection for items not covered by our own warranty program as well as issues not covered by our 3rd party suppliers.
Merchandise is warranted against manufacturers defects. No merchandise is warranted for suitability or merchantability for a particular place. Normal wear and tear is not warranted. Cornerstone will repair or replace, at its option, any items that are defective. This warranty is null and void if the products were used in a way that they were not intended, or if products were placed in an environment that does not provide optimal conditions such as: exposure to direct sunlight, excessive moisture or spills, or ambient humidity levels below 30-40%. Cornerstone’s warranty is non transferable.
Softening of a cushion core or loss of cushion crown is also typical with use. These normal conditions are not manufacturers’ defects and are not covered under this warranty. Any damage upon delivery must be noted on the delivery receipt. Damage not noted on delivery receipt will be determined to be customer damage, and not warranted.
WARRANTY POLICY: FABRICS
Most regular line fabrics will be under warranty for the period of one year after date of purchase by the consumer. Certain fabrics, essential for reason of styling, do not meet all the performance requirements of the supplier and therefore, cannot be warranted against wear, seam slippage, shrinkage, and fading. Close out, end of line and seconds bear no warranty whatsoever. This warranty does not apply to fabrics treated with aftermarket fabric treatments or fabrics exposed to pets. Please be advised that fabrics should be cleaned by professional cleaners only.
The manufacturer warrants that the upholstery fabric on each piece of furniture will be repaired or replaced as best determined by the manufacturer if the fabric fails to give at least one year of normal wear. This does not apply to close outs, floor models, seconds, or end of line fabrics.
MANUFACTURERS WARRANTIESManufacturers warranties can be found via internet access.